Privacy Policy

Last updated: August 20, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Account credentials
  • Profile information
  • Communication preferences

Usage Information

  • How you use our Service
  • Features you access
  • Time and frequency of use
  • Device and browser information

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and operate our Service
  • Process your automation requests
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Improve our Service and develop new features
  • Protect against fraud and abuse

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Analytics and monitoring services
  • Customer support platforms
  • Email service providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access, alteration, disclosure, or destruction
  • Accidental loss or damage
  • Malicious attacks and data breaches

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our Service and as described in this Privacy Policy. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Objection: Object to processing of your information

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us:

  • Remember your preferences and settings
  • Understand how you use our Service
  • Improve our Service performance
  • Provide personalized content and features

8. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any information.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Mail: Kitex Privacy Team
[Your Company Address]